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Q: “How do I use a One4All gift card?”
1.Make sure that the total cost of your basket is equal to or less than the value of the One4All gift card.
2.In Payment options at the checkout, select ‘Visa’ or ‘Visa Debit Card’
3.Enter the 16 digit card number on the front of your card in the card number box
4.Use your own name for the ‘Name on Card’ section
5.Enter the Valid Thru date on the front of the card in the expiry date box
6.Remove the silver scratch panel from the back of your card to reveal your CVV2
7.Use your own name and address for Billing Details Complete Checkout
2.In Payment options at the checkout, select ‘Visa’ or ‘Visa Debit Card’
3.Enter the 16 digit card number on the front of your card in the card number box
4.Use your own name for the ‘Name on Card’ section
5.Enter the Valid Thru date on the front of the card in the expiry date box
6.Remove the silver scratch panel from the back of your card to reveal your CVV2
7.Use your own name and address for Billing Details Complete Checkout
Q: “Are your items recyclable?”
Yes all of our packaging including our pouches and delivery boxes are fully recyclable.
Q: “Will you let me know when my order has been shipped?”
You will first receive an order confirmation email once you place and pay for your order. Once your order has been completed you will then receive an order completed email, which means your sweet treats have been dispatched and are on their way to you.
Q: “When will my order be shipped?”
All orders placed before 12noon Monday to Friday will be dispatched the same day. Any orders placed after 12noon will be dispatched the next working day.
Any orders placed after 12noon on Friday will only be dispatched the following Monday.
Any orders placed after 12noon on Friday will only be dispatched the following Monday.
Q: “Allergen Information”
All allergens can be found either under the ingredients tab on our products or via our Ingredients page.
Our products are manufactured and packaged in environments in which allergens may be present and therefore we cannot guarantee that the products are 100% free of any specific.
Our products are manufactured and packaged in environments in which allergens may be present and therefore we cannot guarantee that the products are 100% free of any specific.
Q: “Delivery Options”
Northern Ireland: DPD 24 hours tracked – £3.75
Republic of Ireland: DPD 24-48hours tracked – €4.95
Mainland UK, Wales and Scotland: Royal Mail 24hours £5.65 or Royal Mail 48 hours £4.60 (Royal Mail aims to deliver next working day with tracking).
International: Shipping fees will be calculated at checkout.
Republic of Ireland: DPD 24-48hours tracked – €4.95
Mainland UK, Wales and Scotland: Royal Mail 24hours £5.65 or Royal Mail 48 hours £4.60 (Royal Mail aims to deliver next working day with tracking).
International: Shipping fees will be calculated at checkout.
Q: “How can I find the ingredients for an item?”
Please see our Ingredients page for a full list of all ingredients for each sweet option in our you pick we mix pouches.
For the rest of our products, the ingredients are listed in the product page under ‘More Information’
For the rest of our products, the ingredients are listed in the product page under ‘More Information’
What is the best before date on the sweet pouches?
We recommend consuming your pouch within 4 weeks of delivery
What sizes are your pouches?
Our pouches come in 4 sizes:
250g Snack Pouch
500g Share Pouch
800g King Pouch
1.7kg Ultimate Pouch
250g Snack Pouch
500g Share Pouch
800g King Pouch
1.7kg Ultimate Pouch
Do you offer international shipping?
At this moment it's not something we can offer, unless requested. We ship Ireland, Northern Ireland, England, Scotland & Wales.
Q: “Can I cancel my order?”
Your order can be cancelled provided that we have not started processing it or it hasn’t been sent via our select courier.
Q: “Do you include invoices in the order?”
No, in an attempt to reduce the use of paper, all invoices will be emailed once your order has been completed.
Q: “Can you order a whole pouch of one sweet?”
Yes of course, head to our You Pick We Mix section, select the size of the pouch and then add in your sweet option. For one single sweet line, keep adding that sweet option until all fillings are used.
Q: “Can I split my payment or pay later?
You sure can. We offer both Klarna and Clearpay on our website which allows you to split your payment over a few timed instalments.
Q: “Do you offer any Vegan sweet options?
Yes, all of our vegan pick and mix sweet options can be found by filtering by ‘Vegan’ in our You Pick We Mix section. We also offer a Vegan Mix pouch under our Candy Originals page.
Q: “Do you offer any Gluten Free sweets?”
Yes, all of our gluten free pick and mix sweet options can be found by filtering by ‘Gluten Free’ in our You Pick We Mix section. We also offer a Gluten Free Mix pouch under our Candy Originals page.
Q: “Do you have any Halal sweets?”
Yes, all of our Halal Pick and Mix sweet options can be found by filtering by ‘Halal’ in our You Pick We Mix section. We also offer a Halal Mix Pouch, available under our ‘Candy Originals’ page.
Our Halal sweet options are manufactured and produced by a Halal certified company.
Our Halal sweet options are manufactured and produced by a Halal certified company.
Q: “What products can I use Coupon Codes on?”
Coupon Codes unless specified can not be used on our You Pick We Mix product and any of our Gifts and Bundles.